Privacy Policy

Your privacy.
Our responsibility.

Verdasoul respects your privacy and is committed to handling your information responsibly. We collect and use information only when it is needed to process orders, respond to enquiries, operate our services, and improve your experience with our brand.

Your information

This Privacy Policy explains what information we may collect, why we collect it, how it may be used, and the steps we take to protect it when you interact with Verdasoul.

Privacy & Data

Transparency.
Trust.
Responsibility.

01

Information we collect

We may collect information you provide directly to us, including your name, contact details, shipping information, order details, and messages you send when you contact us. We collect only information that is reasonably necessary to provide our products and services.

02

How we use your information

We use your information to process and fulfill orders, respond to customer support requests, communicate with you about your purchases, and improve our products, website, and overall customer experience.

03

Payment information

Payments may be processed through secure third-party payment providers. Payment information is handled by the relevant payment provider in accordance with their own privacy and security practices. We do not intentionally store complete payment card details on our systems.

04

Sharing your information

We do not sell or rent your personal information. We may share limited information with trusted service providers when necessary to operate our business, process payments, fulfill orders, provide delivery services, maintain our website, or provide customer support.

05

Data security

We take reasonable steps to protect the information we hold from unauthorized access, misuse, loss, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

06

Cookies and website usage

Our website may use cookies or similar technologies to support essential functionality, understand how visitors use our website, and improve the overall browsing experience. You may be able to manage cookie preferences through your browser settings.

07

Your choices

You may contact us to ask about the personal information we hold about you, request corrections to inaccurate information, or ask questions about how your information is used. Some requests may be subject to applicable legal or operational requirements.

08

Updates to this policy

We may update this Privacy Policy from time to time as our business, services, or legal requirements change. Any updated version will be published on this page, and the revised policy will apply from the date it is posted.

Questions about privacy?

Contact us if you have any questions about how your information is handled.